Refund & Return Policy
At FootForU, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a hassle-free return and refund policy to make your shopping experience as smooth and worry-free as possible. Please read the following terms and conditions regarding our returns and refunds process:
1. Return Eligibility
A. You can return any product purchased from FootForU within 7 days from the date of delivery.
B. The item must be in new, unused, and unworn condition, with all original packaging, tags, and labels intact.
C. For footwear, we ask that you ensure no visible wear or damage on the soles to qualify for a return.
2. Non-Returnable Items
A. Items marked as final sale or non-returnable at the time of purchase.
B. Items that have been used, washed, or altered in any way.
C. Customized or personalized items (such as engraved shoes or specific size adjustments).
3. How to Return an Item
A. To initiate a return, simply contact our customer service team at [business@footforu.com] within 7 days of receiving your order.
B. You will receive a return authorization and instructions on how to send the product back to us
C. Please pack the item securely and ship it to the address provided by our team.
D. We recommend using a trackable shipping service to ensure the item reaches us safely.
4. Refund Process
A. Once we receive the returned item and inspect its condition, we will issue a refund to your original payment method within 7-10 business days.
B. Shipping fees are non-refundable, and you will be responsible for the return shipping costs unless the item is defective or damaged upon arrival.
5. Exchanges
A. If you would prefer an exchange for a different size or style, please contact us immediately after receiving your order.
B. We will guide you through the exchange process
C. .Exchanges are subject to product availability.
D. If the item you request is unavailable, we will issue a refund instead.
6. Damaged or Defective Items
A. If you receive a damaged or defective product, please contact us within 48 hours of delivery.
B. We will provide a full refund or send a replacement at no additional cost to you.
C. Kindly provide clear photos of the damage or defect for faster processing.
7. Cancellations
A. Orders can be canceled within 24 hours of purchase.
B. After this period, we cannot guarantee cancellation due to our prompt order processing.
C. To cancel your order, please contact our customer service team as soon as possible.
8. Customer Support
A. If you have any questions or concerns regarding our refund and return policy, please don’t hesitate to contact us.
B. Our customer support team is here to assist you and ensure your experience with FootForU is pleasant and satisfying.
Contact Us :
Email - business@footforu.com
Contact Number - +91 9799811226
Address - Plot No. 292, Radhe Radhe Chouraha, Kalayanpura, Sumer Nagar, Mansarover, Jaipur (302020)